Service Tool 6000 - Canon
The reset button is greyed out. Solution: You are using the wrong version of the service tool. Your printer requires a different tool (e.g., 5000 or 5400). Search for "Canon Service Tool [your model number]".
Canon Service Tool 6000 (often abbreviated as CST-6000 ) is a piece of diagnostic software that has become an essential utility for technicians and advanced home users who own Canon inkjet printers. If you have ever seen an error message on your Canon printer stating that the "Waste Ink Pad is Full" or that "Service is Required," you have likely encountered the exact problem that this tool was designed to solve. canon service tool 6000
Windows flags the file as a virus (Trojan). Solution: This is common. Most legitimate service tools use "packers" that antivirus engines distrust. Upload the file to VirusTotal.com – if only 1-2 low-level engines flag it (e.g., "Jiangmin" or "PUA"), it's likely a false positive. If 20+ engines flag it, delete it and find a cleaner source. Part 7: Legal and Ethical Considerations The Canon Service Tool 6000 is copyrighted software owned by Canon. Distributing or using it without authorization technically violates the End User License Agreement (EULA) of your printer. However, in most jurisdictions, "right to repair" laws are evolving to protect consumers who wish to fix their own hardware. The reset button is greyed out
Unlike standard printer drivers, the Canon Service Tool 6000 operates at a firmware level, allowing direct communication with the printer’s EEPROM (Electrically Erasable Programmable Read-Only Memory). This article provides a comprehensive, step-by-step deep dive into what this tool is, why you need it, which printers it supports, and how to use it safely. The Canon Service Tool 6000 is a proprietary software application released by Canon for authorized service centers. However, like many service tools, it has found its way into the hands of independent repair shops and knowledgeable end-users. Its primary function is to reset the waste ink counter. The Waste Ink Counter Problem Inkjet printers use a small amount of ink to clean the printhead nozzles during routine maintenance cycles. This excess ink is deposited into an absorbent pad inside the printer’s chassis. Canon printers track the estimated volume of ink collected in this pad. Once the counter reaches a predetermined limit (usually around 5,000 to 10,000 pages, depending on the model), the printer displays an error code—most commonly Error 5B00 , 5B01 , or Service Error 1700 . Search for "Canon Service Tool [your model number]"
The printer works for a day, then shows the same error. Solution: The physical pad is completely saturated, and the ink is shorting the sensor. Immediately stop using the printer and physically replace the pad.
