Psa Interface Checker Scary Mistake Fix -

You have excluded devices (printers, network gear, servers) in the RMM contract but the PSA still counts them. Or you have a minimum billable unit clause.

Deleting a ticket destroys time entries, billing history, and audit logs. psa interface checker scary mistake fix

You think your RMM lost a device, and now the PSA will delete the customer’s billing record. You have excluded devices (printers, network gear, servers)

That language is designed to protect the vendor, not to help you. Once you realize that, half the fear disappears. Mistake #1: “Configuration Pending Deletion” Warning What you see: “The following configurations exist in PSA but not in RMM. Action: Delete from PSA.” You have excluded devices (printers